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Ratings
Category: Kitchen
Brand: Gaggia
Model: 1003380
Availability: Usually ships the next business day
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Gaggia 1003380 Review by A. Fischer (Sunnyvale, CA)
I have had this machine almost 3 months now, and it has gotten twice daily use (some days 3-4) since then. I think it's likely the best super-auto out there. My complaints are the same as other reviewers:
* The milk doesn't get quite hot enough using the automatic steaming/frothing carafe. I find if I use hot water (from the machine) and warm my cup for at least a couple minutes before making my drink, it does help the drink stay warmer longer. I purchased this from another website, and their sales guy recommended heating the milk slightly (to take the chill off) before making the drink, but I just don't have the patience to do that.
* I have to empty the internal drip tray at least once a day, sometimes more. The machine's auto-rinse features when it starts up and goes to sleep fills this container easily. It would have been nice to have a larger drip tray for this purpose.
One feature I wish I had is the ability to make a drink on the fly, using the cappuccino setting, without changing my programming. There are days I want my caps a little drier, but if I go through the on-the-fly programming option, it changes my drink to default to the new settings. I would like to be able to brew my coffee and froth the milk using the auto settings without it affecting any programming. I haven't seen that this is possible in the manual, though I suppose it's possible I'm missing that option.
Things I love:
* I can froth my own milk! I don't often want to, but sometimes I do get a wild hair and want to practice making the perfect froth. Most super-autos don't have a separate frothing wand, I love that this has that option.
* It's so very adjustable, from the amount of coffee ground to the length of the pull to the amount of milk and temperature of both the shot and the milk.
* The milk carafe makes a great foam - better than I can do myself! Most auto-frothing devices I've tried in the past give me a lot of bubbles and not much of the good micro-foam. This does a pretty great job.
* The carafe is pretty easy to clean. I don't take mine all the way apart, but when I need to clean it well (every 2 days, I'd say), I just put some water and dish soap in there, shake it around, scrub gently and then run clear water through the 'straw' and upper portion. It cleans out well without fussing with it much.
* Unlike another reviewer, I do find the machine pretty sturdy in both appearance and feel. It doesn't feel plastic-y to me at all, and it's very easy to keep looking clean and shiny.
All in all, I'm really pleased with my purchase. When you spend this kind of money for a piece of equipment you hope for the best, but I was still skeptical it would be all I wanted. But it is! I love it and I have no regrets. Here's hoping it lasts for years to come.
Gaggia 1003380 Review by G. Hearn (Atlanta, Georgia)
>>Please see my update at the bottom<<
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I received my machine about a week ago. I've been looking for a "fancy" coffee machine since 1981. I just never wanted to invest so much $$ until I thought that I had found the "perfect" machine for me. Even though there are a few "issues", I still think I've found the right machine for me.
FYI, there is a really great YouTube video showing the unpacking of this machine, and going over all of the features. This video is what really "sold" me on the machine.
Pros:
* Most everything can be adapted to make your beverage just the way you like it. From the temperature. . . to the strength. . . to how much water and/or milk is used. Everything comes with "factory settings" of course, but you can adjust and then forget it.
* If there are other people in your household who like things a little different. . . or if you have someone visiting who doesn't like their coffee quite as strong as you do. . . .you can adjust certain things by-the-cup, and still keep all of your pre-sets.
* Just in case you have some ground coffee (like when someone wants decaf, for example) there is a place to put that in the top.
* Removable water container - Though you can pour water right in the machine without removing the water container as well.
* The beans side has a "seal" around it, to keep your beans fresh. You can also adjust how fine or course the coffee is ground. The bean hopper holds about a � pound of beans.
* Of course the removable milk container is one of my favorite parts.
* Press a button. . . Get coffee. Simple as that.
* If your cup turns-out to be a little too small, and you need to stop the coffee or milk before it's really finished. . .You simply press the stop button. You don't have to worry that coffee or milk is going to run everywhere.
* I like the cleaning part. . . but there is an "issue" with one of the drip trays (see below)
* If you need it, there is a water filter that fits in the water container. I actually filter my water beforehand, so it's not necessary for me (and you're not required to use it for the machine to work either).
* The "tap" where the coffee comes out adjusts up-and-down for different cup sizes. One thing that the video doesn't tell you is that you can actually pull that part out, and fit an even taller mug. I would say 6-inches. Granted, if your mug is that large, the milk wand is not going to fit so you may have to make your own system for the milk to dispense first. . . then move the milk bar back and place the mug underneath. There is certainly enough time to do that. Of course you could just use a different cup and pour it into your mug.
* Looks great
Cons:
* Though the machine looks good. . . . It's still mostly plastic. It's true that the front panel doesn't show fingerprints. . . but. . . there is a "lip" all the way around that plate which does show fingerprints.
* There are actually two different drip trays. One is on the "outside" which you can see on the lower front. But there is a second one. . . . One which requires being emptied frequently. .. on the inside. It's easy to remove. You simply press the button on the left to open the front, and then the tray slides-out. On one side of the tray is the used coffee container. On the other is the drip-tray. And it's small, so you have to be careful not to spill it. For this reason, I HIGHLY recommend you place your machine close to a sink. I'm not exactly sure why there is so much "wasted" water in this drip tray, but I have the feeling that it has to do with two things. . . #1, when the machine starts-up it will "rinse". . . When it shuts-down, it will "rinse". . . #2, perhaps when it rinses the milk container it possibly adds water to this tray. Most of the beverages I make use milk. But I know though I'm the only person using the machine. . . I usually have to empty this tray twice-per-day. To me, that's a lot of emptying.
* The milk is really not hot enough. Having said that, when you're making latte macchiato or cappuccino, for me, it's still fine, because I have the heat seating for the coffee as high as it will go. So after the beverage is made, it's just right for drinking. But if you're making just "latte" (hot milk) for hot chocolate, for example, it's not nearly hot enough. But there is a good "work-around". After you've made your "latte" (hot milk) then place the steam wand in the cup, and press the steam button, and in a min or less, you've got scalding milk.
* Hot water - Not hot enough. On the abovementioned video, they had a thermometer and said that the water was 175 degrees. I honestly haven't checked it, but I'm sure that it's not 212 (boiling). Though black tea should always be steeped in boiling water. . . . green and white tea is 165 - 185 so this machine is fine for that. . . .but not for black or oolong tea. Also, I tried using the water to make instant grits, and that didn't work very well either. Again, just not hot enough, especially if you drink black tea.
FYI, the little espresso cup, shown in the picture, does not come with the machine. I wish it did, as I like it. . . You can get them at the link below though.
Even with the "cons" above, overall I'm very pleased with this machine.
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>>Update<< September 1, 2011
Well, I'm no longer impressed with this machine. If I could send it back. . I would. At the cost higher than some (used) cars. . . I was expecting much more from this machine than I got.
Less than two-months from the date I received the machine, the hot water and steam stopped working. I had to pay $40 to ship it to New York. . . I had to pay Importika (the company which services Gaggia) $40.00 to ship it back to me. From what they sent me, it shows that a thermostat went-out.
When I received it back, I was receiving an error "E-5". After restarting it a few times, that went away. I was told the error was because the machine was not "primed" yet.
The interior drip try has filled-up quickly from day-one. Make three cappuccinos and it has to be emptied. Importika has said that should not be happening, but they have yet to tell me anything that has fixed the problem. I might end-up having to pay more money to send it back to them.
The milk is not hot. Not even close. Now Importika is telling me that you either have to leave the milk out to become room temperature. . . which is outrageous. . . or you have to adjust the amount of froth. . . which "should" make it hotter. . . but doesn't.
As I mentioned in my original review, the hot water is not hot enough for black tea. When I do drink tea. . I don't drink a lot of "herbal" tea. . . I drink black tea. . . and having a very high-end machine like this. . . I expect it to produce close to boiling water.
Gaggia 1003380 Review by Allard
Got this unit today and totally fell in love :) Like the other reviewer said, it's great how the milk system runs seperately. There are settings you can tweak for every type of coffee it makes. For example, you can change the amount of milk you want in your Latte, the temperature of the coffee, how strong it is, how much coffee you want, etc. You can also set how fine it should grind the beans. But don't let all these options and tweakability put you off. In fact, once you plugin the power cord and turn it on and fill it with water and beans, all you need to do is push a single button to make a cup of coffee of your choice, using the factory settings !
Of course the coffee tastes delicious, but a Jura can make delicious coffee as well. Although one big difference is that the Jura doesn't make very hot cappucino. Like said, with the Gaggia you can raise the temperature for the coffee, when you make cappucino, so the cappucino is hotter than the Jura (which is in my opinion too cold), although it's still not *really* hot, but I guess there's no espresso machine out there that makes real hot cappucino. Anyway, in short, the main advantages of this machine are the tweakability and ease of use. Love it !
More Reviews...
Gaggia 1003380::Description
Rise through the ranks with the Gaggia Accademia, a smartly appointed super automatic espresso machine, whose charming good looks and responsive performance are sure to earn it place at the top of its class. With a contemporary stainless-steel front panel, durable metal frame, and a bright display, the Accademia embodies refined design aesthetics. Anchored by one-touch, programmable push-button controls for espresso, hot water and milk outputs, the Accademia dispenses perfect beverages on demand. Just select your desired beverage from one of seven dedicated buttons capable of delivering the following drinks: espresso, caffe, caffe lungo, cappuccino, latte, Latte macchiato and hot water.
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